Returns Policy

 

Returns

You may return item(s) to us for a full refund within 30 days from the date your order was dispatched.

We will provide a full refund within 10 working days of receiving your item(s) so long as the returned item is in re-sellable condition, including its full packaging. 

We are unable to refund or exchange any packaged item that has been opened. 

If eligible, your refund will be processed within 10 working days

If ineligible, we will advise you and then courier your purchase back to you. 

If you are unsure whether or not your order is eligible for a refund give us a call on 0800 990 008

An email confirming your refund/return of goods will be sent to you

Damaged Or Faulty Goods:

In the instance that you receive a faulty item; your item has been damaged in transit; or the goods you have received are incorrect, please take a photo and email to [email protected]

Please contact us on 0800 990 008 and we will organise a replacement  back to you free of charge.